Free Returns & Exchanges
At MITCHA paying for your order is easy and convenient. To ensure your ultimate satisfaction, we offer you the following payment options:
Cash on delivery for shipping inside Egypt only
When checking out, select cash on delivery. This payment method is subject to a surplus charge that will appear in your shopping bag when checking out.
- Please note that the Promo Code does not apply on Sale items.
Please note that cash on delivery option is valid on single orders not exceeding 10,000 EGP.
If your total order value exceeds 10,000 EGP, remove items from your shopping bag and checkout, then you can proceed with replacing another order.
If you fall in love with an item that exceeds 10,000 EGP, please contact MITCHA Customer Care on CustomerCare@mitcha.com
Electronic payment with Credit Card
- When checking out, select Credit Card and follow the steps provided.
- You may use this method when delivering to an address within Egypt (including ARAMEX locations) as well as the selected international destinations.
- Please have your phone ready as your bank may send you a verification code to insert when you make the payment.
- Please note, your card will be charged at the time you place your order.
- MITCHA does not hold or store any of your card details. When paying online, you will be redirected to an authorization page or payment gateway managed by your bank. You may also be redirected to a verification page if you are using a Visa or a MasterCard.
- MITCHA will not process an order that attempts to use an incorrect, expired, or over-the-credit limit Card.
Product prices shown include 14% Sales Tax.